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Client Satisfaction Survey

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A Client Feedback System that is designed to give you quick and easy access to the information you need, to make sound decisions and improve the quality of your work. Using this software, you can create survey forms, process completed survey forms and generate useful reports to help you analyze the information you collect.

Salient features

  • Generates a customized questionnaire suitable for any kind of organization.
  • Can scan the feedback of this questionnaire and using the latest Image Technology, the questionnaire is read by the scanner and translated into data. Alternatively user can use keyboard to input data.
  • The software generates bar charts for each question which tells the number of response to each question & the percentage of for each scope.
  • It also gives you trend chart for each question in the questionnaire, which shows over a period of time, whether status is improving or not.
  • It can also receive responses through a fax provided you are using Fax-Works Pro Software.
  • The responses you receive are stored in ASCII files which could then be exported to any word processor, worksheet, databases etc. for further evaluation or graphs.

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